FAQs
We have made available some answers to the most frequently asked questions regarding purchase, delivery, and others.
Shipping
Absolutely! Although the days of delivery vary according to state.
1-2 days within Lagos, 2-3 days to Southwest, 3-4 days to South East, 3 days to Abuja, 4-5 days to Middle belt and 7 days to Northern States.
Yes, you can and you will get a discount for doing so. Buy More, Spend Less.
Customers located in Lagos, Abuja, Ibadan, and other select states can enjoy free delivery for items bearing the free delivery tag. However, please note that this does not apply to oversized items such as refrigerators, large TVs, washing machines, and others.
Yes, you can. It may interest you to know that it will save you more if you buy more than one item. Buy more and spend less!
Payment
While there are sellers who accept payment on delivery, most sellers don’t.
Very secure.
All the data that comes in and goes out are secured with encryption software we develop and we have cyber threat detectors to alert us of any breach.
Returns
Yes, you can return a product. There is a return and refund policy in place, if your request meets the requirements of the policy, you will get a refund.
If it’s not already en route, yes you can change, but if it is, your shipment will be delayed, and an extra delivery fee will be charged based on the proximity of the current and new location.
Same day delivery is applicable to Lagos state for now. Note! same day deliveries cost more.